Frequently Asked Questions about Outdoor Solar Lights
🔧 Product Usage
A: The solar light usually turns on automatically at night within about 10 seconds after darkness falls, once fully charged during the day.
A: This product relies on solar charging and is not recommended for long-term indoor use unless placed in a sunlit window area.
A: Brightness varies by model, typically ranging from 200 to 1000 lumens, suitable for basic lighting needs in yards or driveways.
🛠 Installation
A: No professional tools are needed. Some models come with screws, brackets, or ground stakes. Follow the installation instructions provided.
A: A screwdriver or electric drill is usually sufficient. Ground stake models require no tools.
A: Install in areas with direct sunlight and no shade, such as walls, fences, driveways, or garden corners.
🔋 Charging & Battery
A: The built-in battery typically lasts for 500 to 1000 charge cycles, approximately 2–3 years under normal use.
A: Under good sunlight, full charging takes around 6 to 8 hours.
A: Yes, though charging efficiency is reduced. It’s recommended to reserve 3–5 days of power.
🌧 Waterproof & Weather Resistance
A: Yes, the product features IP65 or higher waterproof ratings and can withstand rain and snow.
A: Yes, it works in environments from -20°C to 60°C, though performance may slightly drop in extreme cold.
🌗 Lighting Modes & Sensors
A: Most models support PIR motion detection and light up when people pass by.
A: Yes, it supports both constant lighting and sensor modes, switchable via button or remote.
A: Some models include a remote for adjusting brightness, timer settings, and more.
🛡 Warranty & Support
A: The standard warranty is 12 months, extendable to 24 months for some models.
A: Please contact customer service for repair or replacement assistance.
A: Reach us via website, WeChat, phone, or email — we respond within 24 hours.
🏷 OEM & Customization
A: Yes, we support OEM with customized logos, packaging, and manuals — MOQ applies.
A: Absolutely, we support color boxes, neutral boxes, or customer-specified packaging.
📦 Wholesale & MOQ
A: Standard MOQ is 100–500 units depending on the model. Custom orders may vary.
A: Yes, mixed orders are supported for diversified sourcing.
🚚 Logistics & Delivery
A: In-stock items ship within 1–3 days. Custom orders take 5–15 business days.
A: Yes, we offer DDP, DDU, EXW, FOB, and more — global shipping available.
✅ Certification & Compliance
A: Products are certified with CE, ROHS, FCC, and some models have IP65/IP66 ratings.
📲 Remote Control & Settings
A: The buttons are clearly labeled. Refer to the manual for details — modes can be switched easily.
A: Yes, the device supports memory function and resumes the previous mode when turned on again.
💡 Light Color & Brightness
A: Most models use cool white (6000K), but warm white or dual-color options are available.
A: Yes, most models support 3 or more brightness levels — varies by model.
🏡Application Scenarios
A: Ideal for courtyards, driveways, balconies, parks, gardens, fences, and small-scale lighting projects.
🧱 Materials & Durability
A: The housing is made of UV-resistant ABS or aluminum alloy — highly durable and corrosion-resistant.
❗ Troubleshooting
A: Check for sufficient charging, if the switch is turned on, and battery connection.
A: No, please check if the light sensor is blocked or damaged.
A: Try resetting or replacing the battery. If the issue persists, contact support.
🛍 Pre-sale Questions
A: Bulk orders enjoy tiered discounts — please contact us for pricing.
A: We accept Alipay, WeChat Pay, bank transfers, PayPal, and more.
A: Orders can be placed via our website, Taobao, Alibaba, or overseas platforms.
🌱 Environmental & Energy Saving
A: 100% powered by solar energy — no electricity bills and saves over 90% energy.
A: Yes, most materials are recyclable and comply with environmental standards.